Communication Guarantee
Keeping You Informed & Creating Results
Another way we remove risk from our service model is through our Communication Guarantee. You see, many sellers report that they almost never hear from their agent after they list their home. We don’t understand how those agents are able to stay in business, but it does happen. As a top Atlanta real estate brokerage, we've helped hundreds of families who have had this experience, and enabled them to feel more confident about selling again in the future.
We take pride in our open lines of communication, both with our buyers and our sellers. Our contact schedule puts us in touch with sellers each week on Thursday and Friday afternoons between 1:00pm and 5:00pm. We use this time to update our clients about the marketing on their home that week, the response rate, what's planned for the next week, feedback from agents who showed their home, and market conditions that might affect their sale. This is also a great time for sellers to ask us questions.
As you can tell, we’re serious about communicating with our clients. So serious in fact, that we guarantee that clients who have signed a listing agreement with us will hear from us every single week.
If there's ever a week where you don't hear from us with an update on the marketing of your property, we'll give you $100 in cash at closing. And, we'll give you $100 for each time it happens!
In more than seven years of practicing real estate, we’ve never had to pay anyone on our Communication Guarantee. And we'll work hard to keep that from happening – you have our word on it!
Intown Sellers
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